FAQs
Booking
and Reservation
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Check out all the cool cabins we've got listed under the "Cabins" section and pick the one you love. Just follow the steps. It's super easy and quick. You'll have your spot locked down in no time!
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Our cabins are bookable for a minimum stay of 2 nights.
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Whether your furry friend can tag along depends on the cabin’s location. Some spots are pet-friendly, others not so much. So just double-check that the cabin you’re booking allows dogs.
Also, there’s a small extra fee of 35€ for bringing your pet along (just once, for the whole stay).
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Yes, a cleaning fee of 30€ is applied to each reservation. This fee will be automatically included at checkout when you book your stay.
The Cabins
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Our cabins are thoughtfully equipped to ensure you have a memorable and unforgettable stay. In the kitchen, you'll find it's fully equipped for culinary adventures, featuring a gas stove, a convenient bar fridge, and all the necessary utensils to whip up delicious meals. Essentials like tea, coffee, olive oil, salt, and pepper are also provided to add that extra touch to your dishes.
The bathroom offers a refreshing shower experience (with towels provided) and a toilet, complemented by eco-friendly soap and amenities that are kind to both you and the environment.
For a restful night's sleep, sink into the comfort of a queen-sized mattress (160x200 cm), accompanied by high-quality, cozy blankets and pillows for a nice sleep.
And for that extra cozy factor, each cabin boasts a charming wood stove, perfect for creating a warm and inviting vibe.
With every detail carefully considered, our cabins are designed to be your home away from home, where comfort meets nature.
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Sure! Our cabins are available for booking throughout the entire year. Each cabin is well-insulated and equipped with a wood stove to ensure a cozy and comfortable stay, even during the winter and chillier days.
To make the most of your stay, we recommend packing warm clothing, a raincoat, and rubber boots to comfortably navigate through the mud on rainy days.
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Each of our cabins are perfectly suited for two guests, featuring a comfortable queen-size bed (160x200 cm).
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Yep, every cabin's got air conditioning. We want to make sure you're comfy, especially when it gets super hot in the summer.
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Our cabins can suit families with one small child, in addition to two adults. While the space is designed with a queen-size bed for two, we’re happy to welcome a small child who’s comfortable sharing the bed with their parents.
Due to space limitations, we’re not able to provide extra beds or baby cots.
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Yes! Some of our cabins are solar-powered. However, we encourage you to be mindful of your power usage. Please leave any powered devices such as hair dryers and kitchen devices at home as they would use up the power provided by the solar panels very quickly. Charging e-bikes is also not possible in the cabin.
Water is efficiently heated using a gas-powered water heater, ensuring you have access to warm water whenever you need it. This system provides reliable and instant hot water for all your needs, from showers to kitchen use.
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Each of our cabins offers a unique experience, but they all share one common goal: to help you forge a deep connection with nature and unwind in tranquility.
You won't find any buildings or infrastructure nearby, just unspoiled nature. However, don't worry, civilization is not out of reach. A short drive will bring you to the nearest village whenever you wish to return to the hustle and bustle.
Curious about the specifics of each cabin's location? Visit our cabins page for all the details you need!
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The water in our cabins is stored in tanks and, in some cases, comes from boreholes. It might taste a little different from what you're used to, so we recommend bringing your own drinking water just in case.
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Depends on where you're at. Some spots have just one cabin, while others may have another one scattered around. We’ve placed them strategically, so you get your own space without bumping into anyone. So, buildings, other folks, or any man-made stuff? Won’t be on your radar. Each spot’s like your own private hideaway.
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Our kitchens are fully equipped with everything you need, a gas stove, bar fridge, pots, pans, and all the essentials. We've also included a few basics like salt, pepper, olive oil, vinegar, tea and coffee to get you started.
We recommend bringing your own ingredients if you plan to cook. And if you're looking for a bit of inspiration, check out the recipe books we've left in the cabin, perfect for trying out something new!
Locking your phone away
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Thinking about ditching the distractions and really soaking in the escape? We say, go for it and lock up your phone. No emails, no social media buzz. Just you and the nature. We want you to get the most of your escape.. But hey, it's all on you. If you want to stay connected, that's cool too. Do what feels right for your chill time!
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Turning off your phone for more than a couple of hours? Sounds wild, right? It might seem a bit weird at first, not gonna lie. But give it a bit of time, and you’ll start to dig the calm. By the end of your stay, you’ll be feeling all sorts of good… super chilled out and ready to jump back into the real world with a fresh set of eyes.
Your stay
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As soon as you book, you’ll get a message or email with our guidebook, packed with all the details about your cabin and your stay.
When you arrive, you’ll find a designated parking spot. From there, just follow the signs , they’ll lead you straight to your cabin.
Trust us, it’s all super easy! -
You can check yourself in anytime after 3:00 PM using a lockbox code. We'll send you the pin via email or WhatsApp before your stay
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Heading out? Just a quick reminder to check out by 11 AM.
Before you go, we’d really appreciate it if you could:
– Make sure all windows are closed
– Turn off the A/C, gas stove, and fireplace
– Simply close the door behind youThanks so much, and we really hope to welcome you back again soon!
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You’re welcome to make fires during the winter season (November to April), and we’ll provide everything you need to get one going.
In the summer months, however, the risk of wildfires is high, so starting fires isn’t allowed — it’s all about keeping the woods safe.
Most locations have designated fire areas, so be sure to check the cabin guidebook when you arrive for all the do’s and don’ts of fire-making
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Our cabins don’t have Wi-Fi — it’s all about taking a break from the digital world and truly connecting with nature (and each other).
Most locations do have mobile signal, though coverage can be a bit spotty at times. Still, you should be able to make a call if there’s ever an emergency.
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Our vibe is all about unplugging — stepping away from screens and soaking up nature. But hey, we get it… sometimes you need to make a call or quickly check in.
Reception can be a bit hit or miss depending on where you are, but there’s usually enough signal to make a phone call when needed.
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Firewood is available upon request for an extra fee of €9.50. We’ll also provide lighters or matches and a few fire starters to help get things going.
Just let us know if you’d like some firewood! And don’t forget to check the guidebook for important fire safety rules and tips.
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Our cabins are made for two guests, so squeezing in extra buddies is not allowed. But if you're all about that campfire vibe and want to book another cabin for your friends, just shoot us an email. We're here to help make it happen!
Parking and Access
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No stress about parking! We've got spots set up at each location just for your car. You won't be able to drive right up to your cabin, though. Just park, and then it's a quick walk to get to your cabin. Curious about how far? Check out the cabin's page for the scoop on the walk from where you park to where you'll be staying.
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Right at the parking spot, you’ll spot a cart waiting. Just load up your bags and wheel them over to your cabin. When you're packing up to leave, just roll the cart back to where you found it. Super simple!
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Curious about the trek to your cabin? Hit up the cabin’s page for the lowdown on the ‘adventure level’ of each walk. Don’t worry, they’re all pretty doable for everyone. Some paths are nice and smooth, others a bit on the wild side with more bumps or hills. Expect to tread on some dirt and uneven ground. It’s all part of the fun and the vibe!
Getting ready
for your escape
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Our cabins have almost everything you need for a great stay , from all the cooking equipment , super nice bed linen and shower towlels. I would suggest you to bring some food to cook. Also bring a pair of walking shoes.
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Weather is just part of the adventure. Rain or sunshine, our cabins are set up to make sure you have a great and comfortable experience. We’ve got everything ready for whatever the weather throws at us. But if you’ve got a favorite time of year, definitely book your stay then. And don’t forget to pack for the weather, just to be on the safe side!
If Mother Nature decides to get all dramatic on us on the day of your booking, refunds might be off the table. But don’t worry, we’re not leaving you out in the rain. We’d be super keen to help you pick another date for your adventure.
Gifting
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Yes, indeed! Gifting peace and time with TerraCabins is a wonderful idea. Simply head over to our 'Gift' section, where you'll find all the details you need to give the TerraCabins gift. We've made the process straightforward and enjoyable, just like our cabins!
Payment
and Cancellation
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For your convenience, we accept payments through credit cards, including Mastercard and Visa, as well as through MBway. Should these payment methods not suit your needs, please don't hesitate to reach out to us via email. We're here to help ensure your booking process is as smooth as possible.
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More than 15 Days Before Arrival: If you need to make changes at least 15 days before your scheduled arrival, we're flexible. You won't face any cancellation fees, and you'll have the option to reschedule your stay, receive a gift voucher for the full value, or obtain a refund minus a 5% processing fee.
8 to 15 Days Before Arrival: Should you decide to cancel or change your booking between 8 and 15 days prior to arrival, a cancellation fee equivalent to 50% of the total booking amount will apply.
Within 7 Days of Arrival: Please be aware that if you cancel within 7 days of your arrival date, we cannot offer a refund, voucher, or the option to rebook.
We strive to be as accommodating as possible, so if you have any concerns or need assistance, please don't hesitate to contact us.
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We're happy to accommodate late checkouts, depending on our availability. Simply reach out to us at least a day before your departure, and we'll let you know if it's possible based on whether we have another guest arriving the same day. Just give us a heads up, and we'll do our best to make it work for you!
Safety
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Safety's a big deal for us. It's all about making sure you're comfy and secure. You'll find handy stuff like fire extinguishers and an emergency phone in every cabin, just in case. And if anything goes haywire with the power or water, we've got a hotline ready to sort things out as soon as possible. Your safety's our priority, no doubt about it!
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If you're in a location with no phone signal during a serious situation check out your cabin guidebook for a map pinpointing spots with the best coverage on the property. Keep in mind, sometimes you'll have signal but the cabin walls can play tricks, turning them into dead zones. If that happens, just step outside the cabin or take a stroll back to the parking spot to make your call.
Host and properties
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Awesome, we're always on the lookout for unique locations to add to our collection! If you're thinking about teaming up with us, head over to the 'Host' section on our website. There, you'll find all the details you need to get started. Plus, feel free to drop us an email if you have any questions or just want to get in touch directly. We're excited to hear from you!
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Our guests seek tranquil retreats immersed in nature. We are on the hunt for properties that offer serene environments, from farms to various picturesque settings. For detailed information on what we're looking for and how to get involved, please visit the 'Host' section of our website.
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We handle the heavy lifting: from cabin production, delivery, and installation to marketing, booking management, and customer service. As a host, your role focuses on the operational side of things on-site. You'll oversee cleaning and maintenance to ensure guests have a seamless stay. For more details on your role and how to become a host, check out the 'Cabins' section on our website.
Do you have a property
in the wilderness?
Do think retreating there is something just amazing?
Then join us by becoming a host with TerraCabins.
